Concord Imports, a leading sales agency representing premier carpet and rug manufacturers since 1980, and Service Buddy, the modern operating system for flooring businesses, have joined forces to offer flooring retailers a powerful blend of premium product access and modern technology—designed to simplify operations and drive growth.
This partnership brings together Concord Imports’ curated product portfolio and long-standing industry relationships with Service Buddy’s all-in-one platform tailored for flooring professionals. Retailers will benefit from faster quoting, real-time inventory visibility, and simplified workflows—giving them more time to focus on sales and service.
“Our mission has always been to help retailers source the world’s finest rugs and carpets,” said Thomas Livingston, Director at Concord Imports. “Partnering with Service Buddy allows us to extend that mission by giving our clients the tools they need to operate more efficiently and serve customers at a higher level.”
“Concord Imports has been a cornerstone of the luxury flooring market for over 40 years,” added Tom Strachan, CEO of Service Buddy. “By partnering, we can now equip more retailers with best-in-class products and technology under one roof. It’s a natural fit—and we’re excited for what this unlocks for the industry.”
