Boston, MA — Service Buddy, the operating system trusted by rug and carpet retailers, has launched Ruggy, a standalone mobile intake and tracking app built for dealers, retailers, and high-end rug cleaning and repair businesses.
Across the luxury rug market, even the most established workrooms still rely on pen-and-paper intake. Whether handling hand-knotted Persian rugs, silk pieces, Moroccan designs, flat-weaves, or contemporary designer carpets, shops face the same recurring questions:
“Whose rug is this?”
“What’s been done so far?”
“Where is it in the process?”
“Who worked on it?”
Ruggy removes that friction.
The app delivers fast, accurate intake with photos, notes, status tracking, and full accountability — without requiring a shop to replace its existing CRM or POS. Ruggy is completely standalone, and early users report being fully operational in under two minutes.
For high-end cleaners, Ruggy protects the integrity of valuable rugs, reduces risk, eliminates guesswork, and prevents costly “lost rug” scenarios. Some teams save hours each week; others gain real-time visibility into every rug’s journey. Every shop becomes more organized and more consistent — for $165/month.
To help premium rug businesses evaluate the impact, new users can apply the code RUGGY for a free month.
The Ruggy app is available on the App Store, Google Play, and at www.servicebuddy.io.
A full integration between Ruggy and Service Buddy is underway, giving premium rug businesses a seamless path from intake → inspection → cleaning → repair → invoicing → payment → delivery — all in one connected platform.
About Service Buddy
Service Buddy is the modern operating system for luxury rug and flooring businesses, used by leading Persian, Oriental, and fine rug cleaners across North America. The platform centralizes quotes, jobs, payments, inventory, and customer communication, enabling shops to run faster, more profitably, and with greater visibility.